Gamble Responsibly

Company commitment

ANJ OF GOLD LIMITADA, together with the website deloro.ca, supports responsible gambling and encourages everyone to treat gambling as a form of entertainment, never as a way to earn money or to solve financial difficulties.

Gambling is intended only for adults. Anyone under the legal gambling age in their place of residence must not gamble or attempt to open an account with any gambling operator. Adults should also make sure that gambling is lawful where they live before they take part.

Parents and guardians are encouraged to keep devices, payment cards and account details out of the reach of minors, and to use filtering software that blocks access to gambling content.

Problem signs

Gambling can become a problem gradually and without much warning. The following behaviours may indicate that gambling is no longer under control:

Spending more money or more time on gambling than originally planned.
Borrowing money, selling possessions or neglecting bills in order to gamble.
Chasing losses by placing further bets in an attempt to win back money already lost.
Feeling restless, irritable or anxious when trying to cut down or stop gambling.
Hiding gambling activity from family and friends, or lying about the time and money spent on it.
Neglecting work, studies or family obligations because of gambling.

If one or more of these signs sound familiar, it is advisable to pause and seek support as early as possible.

Account restriction

Players who feel that they need a break from gambling can use voluntary self-exclusion. Licensed casinos usually allow a player to request exclusion from their own account for a fixed period, such as several weeks or months, or for an indefinite period.

Self-exclusion is also available through national schemes, which allow a person to request exclusion from several licensed gambling operators with a single application. Details of how to apply can be obtained from the licensed operator or from the relevant national authority.

While a self-exclusion is in force, the player should not attempt to open new accounts or to gamble with other operators. Players are also advised to remove saved payment details and to unsubscribe from gambling-related promotional messages. Before the end of any exclusion period, it is wise to consider carefully whether returning to gambling is appropriate.

Gaming limits

Licensed casinos commonly provide players with tools to keep gambling within affordable and planned boundaries. These tools may include:

Deposit limits, which cap the amount a player can pay in over a day, week or month.
Loss limits, which restrict the total amount a player can lose within a chosen period.
Time limits, which restrict the total time a player may spend gambling within a chosen period.
Session limits, which end a gambling session after a set duration.
Reality checks, which display regular reminders of how long a session has lasted and how much has been spent.

Players are advised to set limits before they begin gambling, to review them regularly, and never to raise them in an attempt to recover losses.

Help and assistance

Anyone who is concerned about their own gambling, or that of someone close to them, is encouraged to seek confidential support. Free helplines are available in many provinces. One example is ConnexOntario 1-866-531-2600.

Anonymous self-help groups for people affected by gambling also exist in many communities and online. Speaking with a doctor, a counsellor or a trusted family member or friend can be a valuable first step as well.

Seeking help is a sign of strength, and support is available at any stage.

Reach out

Responsible gaming inquiries: [email protected]